Delivering a satisfying customer experience is essential to any sales process, but the expectations that telecom operators face are higher than most.

At Mobile World Congress Shanghai 2024, James Chen, President, Carrier Business at Huawei, gave a keynote speech entitled "Secondary 5G Innovation: Charting a New Course for Business Success".

Speaking at a keynote on the opening day of MWC Shanghai, David Wang (pictured), Executive Director of the Board, Chairman of the ICT Infrastructure Managing Board, Huawei, gave a speech entitled "Accelerating 5G-A Development and Opening the Mobile AI Era".

Indosat Ooredoo Hutchison President Director and CEO Vikram Sinha opened up on his strategy to transition the operator into a native AI technology company for lofty growth targets, and contribute to Indonesia’s ambition to become a developed nation over the next two decades.

Recently, China Telecom Guangdong and Huawei have jointly built the first 400G all-optical premium transmission network in the Guangdong–Hong Kong–Macao Greater Bay Area.

Recently, China Broadnet started the large-scale 400G deployment on its national backbone network.

Huawei, TM Forum, and eight carriers have jointly released the New-Generation Intelligent Operations White Paper 2.0 at Digital Transformation World (DTW) 2024, in Copenhagen, Denmark.

Yangtze Optical Fibre and Cable Joint Stock Limited Company (YOFC), in collaboration with China Mobile, recently unveiled the world’s first 800G hollow-core fibre transmission test network in Shenzhen-Dongguan, Guangdong.

MTN South Africa and Huawei co-hosted the IP Day Summit themed "Net5.5G Network Development.”

The proliferation of Low Earth Orbit (LEO) satellites has caused a sea change in a sector which has long been dominated by geostationary orbit (GSO) providers.

ZTE Corporation, a global leading provider of integrated information and communication technology solutions, recently released the company's Sustainability Report 2023, detailing its strategies, actions and progress in green innovations, social contributions and corporate governance.

Co-hosted by the Fiber Network Council APAC (FNCA) and Yangtze Optical Fibre and Cable Joint Stock Limited Company (YOFC), China FIBERTalk 2024 was held in China’s Optics Valley on May 17th.

The benefits that broadband delivers are proven and measurable in terms of economics, and few would dispute that fibre is the optimal broadband technology in situations where it is feasible to deploy.

Last year, Nokia released its Corteca software suite, with the promise of delivering smart broadband for a better experience.

Fixed Wireless Access (FWA) is an attractive play for many operators, and Nokia believes its potential can be further enhanced with the arrival of 5G FWA solutions using higher millimeter wave (mmWave) spectrum.

Frequency division duplex (FDD) technology operating in the sub-3 GHz frequency bands has a key role to play as services evolve into the era of 5.5G (5G Advanced), says Huawei.

At Mobile World Congress 2024, Developing Telecoms spoke to Atilio Rulli, VP of Public Relations at Huawei Latin America & Caribbean, to discuss how Huawei’s solutions are enabling smarter connected farming in Brazil, a market where agribusiness is an enormous contributor to GDP.

Huawei President of Data Storage Product Line, Peter Zhou (pictured), urged the telecoms industry to utilise efficient data infrastructure to effectively leverage AI to bolster their operations.

At Huawei’s Day0 Forum 2024, taking place on the eve of Mobile World Congress 2024, MTN Group’s Chief Strategy and Transformation Officer, Chika Ekeji, gave a keynote speech to explain how 5G is driving digital progress in Africa.

With the transition from fossil fuels to more sustainable energy generation, the power systems that drive critical telecoms infrastructure such as key telco sites and data centers are becoming more unstable, says Fang Liangzhou, Vice President of Huawei Digital Power.

UAE-based operator du is looking to build on its success in fixed wireless access (FWA) by launching more specialised consumer and enterprise products, as the operator pushes for more market share gains against main rival Etisalat (e&).

The much anticipated commercialization of 5.5G (5G Advanced) which starts in 2024 has energized exhibitors and speakers at MWC 2024 in Barcelona.

At MWC24, Huawei brought together global carriers, industry organizations, and academics at the Digital Operations Transformation Summit 2024 to discuss how carriers accelerate digital operations transformation.

A new report from connectivity testing company MedUX has found that London's 5G network speeds and performance fall significantly behind those of other major European capitals.

As smartphone adoption has expanded globally, so too has the amount of data generated by a single user.

Network testing and benchmarking is an important way to improve operator performance and reputation.

The need for connectivity is universal and is continually growing as more and more aspects of our lives are enhanced by it. Service providers must, therefore, adapt to survive, transforming their architecture with open networks to deliver a superior user experience while growing sustainably and avoiding vendor lock-ins.

China Unicom faced huge challenges in operating a centralised customer contact centre serving users in 31 provinces across China. The centre handles the largest number of users (420 million) and the highest traffic volume (100 million calls/month) in China.

The two-day 2023 Global Talent Development Forum (TDF), themed "Leading an Intelligent Journey to a Bright Future", concluded successfully at Huawei’s Global Training Center in Hangzhou.

Huawei, a global leader in technology and telecommunications, is propelling the industry into a new era with the announcement of the world's first comprehensive suite of solutions for 5.5G technology.